hp easy start not finding printer in mac

My hp printer officejet  8620 is not scanning in mac. I downloaded hp easy start from hp official website. It show me no device found.

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2 Answer(s)

Hi LarryStapleton

Network Connection Status

  • First Check Printer is connected to WiFi or not.
  • If printer blue light is solid that means printer is connected to WiFi.
  • If printer blue light is blinking that means printer is connected to WiFi

Check SSID Name

  • Many router can operate on dual band 2.4 GHz and 5 GHz.
  • But HP Printer support 2.4 GHz band.
  • If your computer is connected to 5 GHz then
  • Your 2.4 GHz band SSID name should be same as 5 GHz.

For more help follow this link.

 

Answered on August 6, 2019.
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I  also face this issue before. Firewall software is blocking network communication.

I disable my mac book firewall and my issue is resolved.

To disable firewall follow below steps:

  • Click the Apple menu, then click on System Preferences.
  • Click Security & Privacy.
  • On the Security & Privacy window, click on Firewall, then click Firewall: Off.

 

Answered on August 6, 2019.
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