Unable to Communicate with the Scanner

I buy a new HP Envy 7100 Printer.  I set up printer with wireless connection.  I can print and copy. When  I try to scan it shows me “Unable to Communicate with the Scanner

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Hi IngridFigaro

Error Message “Unable to Communicate with the Scanner

Generally this error occur due to missing of driver.  Sometimes driver is corrupted then  error message appear on computer screen “Unable to Communicate with the Scanner“.

    • First uninstall the HP Envy 7100 Drivers.
    • Press Windows + R  and type control printers
    • Remove your printer from printer list.
    • Follow the instructions.




Answered on August 6, 2019.
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